Surrounded by Idiots (Revised & Expanded Edition): The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)

A fully revised and expanded edition of the runaway bestseller, Surrounded by Idiots—now with more: Content Examples Snark! Master the four basic behavior types and change the way you communicate! Do you ever think you’re the only one making any sense? Or tried to reason with your...